Review from our Customers Serving Willow Grove
Before i get into the issue I personally had. The staff is truly professional and just trying to make a living i get that; they also have a structured environment & system. Their very nice people, just don't agree with what went down. I know normally dealerships may amp the prices from an online point of view, but the car I viewed was in person.
Bought a car for my daughter's 16th birthday at the end of December. Lou Kaiser (salesperson) was fantastic and really took the time to help me find the exact car I wanted. Drew Pearlman (General Manager) was genuinely friendly and went out of his way to help me out. I wanted to surprise her with the car on her birthday, December 27th and these guys went above and beyond! They showed up early and the car had been completely detailed with a big red bow. My daughter was thrilled. I don't have a lot of time and the purchase process was fast and easy. The finance team was down a man the day I bought the car and they still got me processed quickly. The service manager was equally friendly but we haven't had to deal with him any more than an introduction. I really can't say enough good things about this dealership. They actually made the car buying dealership actually.
One of my best auto buying experiences I've ever had. The vehicle was exactly what we wanted. We played the price game and agreed a price. No pushy sells on extra stuff. From start to finish we were out the door in less then 3 hours. Sales staff were friendly and got stuff done efficiently. I'll definitely be back.
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